Friday, June 23, 2006

Um, Sir? Can I help you?

As an employee for a mobile phone agent, I see a lot of stupidity everyday.

We get the people who scream and yell and bitch at us because they have shitty credit. It's really not my fault. I don't care if you just paid off your car/sex change/house/last cell phone bill. I don't decide these things. The credit companies do (Equifax, etc.). For the ones who get really feisty, I give the number the Equifax with a sickly sweet smile.

There are always the insanely impatient people who want their phones taken care of RIGHT NOW. These are the people who don't seem to notice that you have a line 6 deep at your desk and are up to your nose in papers and car chargers. They always want phone book transfers. I see you there. I'll be with you as soon as I can, just like I said when you walked in, but right now, I'm helping these people. The people that were here before you. Did you see them? Right there! Sitting. In. The. Chairs. Yes, them. Thanks. Now wait your turn and don't get bitchy with me or else I'll just pretend the machine is down and make you manually type in all of the phone numbers you just can't live without.

There are the Riddlers. The question people. They are the people who ask questions about features that they have already said they don't want (Bluetooth headsets, video messaging, mobile web). If you don't want it, why do you need to know every detail of the feature? Most of the time these people leave after saying they have to think about things.

The Riddlers often turn into red flag people. They will be the ones calling you at 6:30 am on a Sunday morning because they turned the ringer off on their phone and can't figure out how to turn it back on. Manuals. That's all I have to say. I assume you can read.

And I adore the people who come in, start talking to me and then interrupt the answers I'm giving by answering their ringing cell phone. Ah, crazy ringtones. I enjoy you just as much as the next person, but I doubt that hearing profanities spewing from a phone is really necessary in public. Some of these people will actually just sit at my desk and have full conversations. Loudly. As if they were at home or in the car. You are in a place of business. It really doesn't matter if it's a place that sells phones. Use some manners.


Which brings to the starting point of this whole rant. Lobster Boy posted these wonderful links about asshat cell phone users. I'm going to start filling the cards out and posting them in the back of the store. Or maybe I'll just post them on here instead. I just need some documentation of the idiots.

1 comment:

Lobster Boy said...

Thanks for the mention!

Lobster Boy